Information on UNHCR Winter Assistance 2015/2016

  • For general information about Winter Assistance see:

- Q/A for Syrian Refugees here.

- Q/A for Refugees and Asylum Seekers from all countries except from Syria here.

  • To see SMS sent to all eligible refugees to collect winter assistance click here.
  • To know how to reply if you received an SMS from the UNHCR (for eligible refugees only) click on the Guide here.
  • To know how to use the UNHCR White Card, click here to see Video.
  • Be aware of the weather conditions, for tips to help you during winter click here.