Community Services

Q&A

Q1: We were used to be active back home in Syria. Now we are idle and remain in our houses all the time. What can we do?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria, Host Communities, Lebanese Returnees
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MOSA, UNHCR, UNICEF and other organisations have set up more than 28 community development centres around Lebanon. These centres provide a range of activities everyone can benefit from. There you can acquire new skills, surf the internet, meet new people and get information about existing services. Soon several Social Development Centres will also be equipped with medical staff, including for immunization and pediatric services, and in some centres safe spaces for women and friendly spaces for children will be strengthened. Everyone should feel safe and welcome at these centres: women, children, adolescents, youth and older persons. They are open to all refugees, Lebanese returnees and the local population.

Locations: National
Q2: I heard about the community development centres but I do not know how to reach them.
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria, Host Communities, Lebanese Returnees
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Partners are trying to make sure everyone can benefit from community development centre activities. This includes, when possible, providing services such as transportation and day care. There are Refugee Outreach Volunteers and other community volunteers who can help you and your family members better reach these centres e.g. by organizing group walks, giving directions, etc. Some community development centres activities can also be brought to your village or town. The list of community development centres in Lebanon with contacts and addresses can be found in the UNHCR Community Development Centres leaflet in all UNHCR registration centres and other locations. Please ask UNHCR staff or any humanitarian agency in your area.

Locations: National
Q3: The centres do not offer what I was expecting. Is there anything I can help with?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria, Host Communities, Lebanese Returnees
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Centres are organized to meet the exigencies of the users. You can suggest to the centre administration or to the allocated social workers supported by UNHCR or UNICEF the possibility to set up activities and events which interest you or others. This can include regular information sessions on legal issues, rights and responsibilities, education, health, topics related to disability, etc. You can also set up a club or participate in a committee which can organize and set up activities.

Locations: National
Q4: I have many ideas and I would like to help other refugees. What can I do?
Applies to: Registered Syrian Refugees, Non Registered Syrians
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Volunteers are always welcome! You can just contact any community centre in your area. The staff there will sit with you to understand your areas of interest and capacities. These are unpaid positions and you may just receive some support to meet transport and other expenditures

Locations: National
Q5: I would like to have some support in talking about the problems I am facing in Lebanon.
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria, Host Communities, Lebanese Returnees
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The social workers at the Community centres/Social Development Centres (SDC) can provide support and guidance in many issues, including through counseling and home visits and can refer your case to the appropriate service providers if you wish so. They are bound by confidentiality and respect of your intentions. You can also contact UNHCR Community Services staff, UNHCR Protection hotlines (see Q 26) or the Refugee Outreach Volunteers in your area.

Locations: National
Q6: How do I know where to access information on available services or upcoming activities where I live?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria, Host Communities, Lebanese Returnees
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Apart from the community centres, there are representatives from humanitarian organisations undertaking collective site management where you live. They are there to assist you with information. They work closely with UNHCR and the Shawish in your area.

Locations: National

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