Protection

Q&A

Q1: Family Tracing: Whom should I address in case one of my family members has been detained?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria
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UNHCR has some specialised legal aid partners regularly visiting Syrian refugees in ISF detention facilities.

  • AJEM phone: 01 901560/70
  • AJEM mobile : 03 131570 (Mon- Fri 8am-4pm and Sat 9am-3pm)
  • UNHCR Akkar, protection hotline: 76 421605 (Tiuesday and Friday 12:30pm-15:30pm)
  • UNHCR Zahle, protection hotline: 76 611811 (Mon-Fri 8am-4pm)
  • UNHCR Tyre, information hotline: 76 500370 (Mon-Fri 8:30am- 4pm)

For Palestine refugees from Syria cases UNRWA hotline 76 882226 (7am – 7pm)

You can approach offices of the International Committee of the Red Cross (ICRC)

  • ICRC Delegation Beirut, Beirut Hamra, Sadat Street, Mansour Building, Tel. 01 739297/8/9; Mon – Fri 7:30am – 4:30pm
  • ICRC Tyre, behind Al Bahr bakeries, Abu Khalil building, 1st floor, Istiraha Street, Tel. 07 349711/912; Mon – Fri 8am – 4:30pm
  • ICRC Tripoli, facing Mazloum Hospital, al Wali Building, Ground Floor, Tel. 06 412407; Mon – Fri 7:30am – 4:30pm.
Locations: National
Q2: Family Tracing: Where do I get assistance in tracing my relatives who remained in Syria?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria
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You can address offices of the International Committee of the Red Cross (ICRC)

  • ICRC Delegation Beirut, Beirut Hamra, Sadat Street, Mansour Building

Tel. 01 739297/8/9; Mon – Fri 7:30am – 04:30pm

  • ICRC Tyre, behind Al Bahr bakeries, Abu Khalil building, 1st floor, Istiraha Street.

Tel. 07 349711/912; Mon – Fri 8am – 4:30pm

  • ICRC Tripoli, facing Mazloum Hospital, al Wali Building, Ground Floor

Tel. 06 412407; Mon – Fri 7:30am – 4:30pm

Locations: National
Q3: : How can I leave Lebanon for another country with the help of UNHCR?
Applies to: Registered Syrian Refugees
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Please do not approach UNHCR to arrange your travel abroad. UNHCR does not provide such services.

Some countries offer opportunities to a very small number of the most in need refugees registered with UNHCR to leave Lebanon through resettlement or Humanitarian Admission Programme (HAP). Although UNHCR participates in the selection process of these most in need refugees, the hosting countries take the final decision on who is accepted.

UNHCR offices do not accept applications. UNHCR will contact you if you are considered for any of these programmes.

Locations: National
Q4: What is the right behavior when I get across a suspicious object?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria, Host Communities, Lebanese Returnees
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You must not approach the object, touch it, or move it, and you must inform the closest security or military office or call the Lebanese Mine Action Centre (05 956143). You should not enter into areas that are marked with mine signs because they are suspected to contain landmines or Unexploded Ordnances.

Locations: National
Q5: How can I protect my family, especially children, from accidents of mines and Unexploded Ordnances?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria, Host Communities, Lebanese Returnees
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Many areas are contaminated by landmines or Unexploded Ordnances. You should ask locals for safe and dangerous areas and brief your family about the dangers. It is very important to ask for Risk Education from local municipalities/the Army and other organisation such as MAG or Ballamand University if present in the areas.

Locations: National
Q6: Civil Documentation: Why is it important to register the birth of my child?
Applies to: Registered Syrian Refugees, Non Registered Syrians
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It is very important for your children that you register their birth. Without an official birth certificate you may not be able to prove the nationality of your child and obtain a Syrian ID. Your child may later have problems in Syria to access healthcare and education. It is important to take immediate action. After one year birth registration is more complicated and requires a Court procedure.

Locations: National
Q7: Civil Documentation: How can I register my child born in Lebanon?
Applies to: Registered Syrian Refugees, Non Registered Syrians
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Main steps include: 1. Obtaining a birth notification from the hospital or the authorized midwife who assisted the delivery, 2. Obtaining a birth certificate from the Mukhtar closest to the place of birth. This must be done within one year from the birth. 3. Transfering the birth certificate at the Noufous in the Qada of the birth. This must be done within one year of birth. 4. Registering the birth at the Foreigners’ Register at the Personal Status Department in the Mohafaza of the birth. Only parents with legal entry and valid residency visa should approach the Foreigners’ Register. For help on how to complete these procedures, the needed documents and for specific advice, please contact legal aid partners in your area.

Locations: National
Q8: Civil Documentation: How much does it cost to register the birth?
Applies to: Registered Syrian Refugees, Non Registered Syrians
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The fee for registering the birth certificate varies. Some mukhtars will not charge for the birth certificate, while others may ask for 30,000 LBP or more. The Noufous and Personal Status Department should only charge for fiscal stamps and for copies of documents. The whole process may cost between 35,000 – 40,000 LBP depending on the situation.

Locations: National
Q9: Civil Documentation: Why is it important that I register my marriage?
Applies to: Registered Syrian Refugees, Non Registered Syrians, Palestine Refugees from Syria
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If you got married in Lebanon, it is very important for your whole family that you officially register your marriage. Without the proof of a registered marriage, you will not be able to register the birth of any of your children. For specific advice or additional information, please contact a legal aid partner in your area (See Annex in Protection section).

Locations: National
Q10: Civil Documentation: How do I get a marriage certificate?
Applies to: Registered Syrian Refugees, Non Registered Syrians
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Main steps include: 1. Obtain a marriage contract from the competent religious authority in Lebanon (mutran or sheikh). 2. Obtain a marriage certificate from the Mokhtar closest to the place of marriage. 3. Transfer the marriage certificate at the Noufous in the Qada of the marriage. 4. Register the marriage at the Foreigners’ Register at the Personal Status Department in the Mohafaza of the marriage. Only couples with legal entry and valid residency visa should approach the Foreigners’ Register. For help on how to complete these procedures, the needed documents and for specific advice, you should contact legal aid partners in your area.

Locations: National

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Leaflets & Posters

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Protection Desk Schedule North Lebanon - October 2018
Target
All Countries except Syria, All Refugees & Asylum Seekers (except PRS), Lebanese Host Communities, Non-Registered Syrians, Registered Syrian Refugees
by UNHCR   UNHCR
GSO decision for Syrian minors to apply for residency permit in Lebanon using a civil extract
Target
All Refugees & Asylum Seekers (except PRS), Non-Registered Syrians, Registered Syrian Refugees
by UNHCR   UNHCR
Protect Yourself Against Fraud!!
Target
All Refugees & Asylum Seekers (except PRS), Non-Registered Syrians, Registered Syrian Refugees
by UNHCR   UNHCR